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Settlement Information Last Updated on March 11, 2009:

The Court has granted final approval of the settlement.

To receive benefits, you must have completed and returned a Claim Form on or before December 14, 2007.

** THE DEADLINE HAS PASSED.WE ARE NO LONGER ACCEPTING CLAIM SUBMISSIONS. **
Settlement benefits will be distributed on a rolling basis beginning in December 2007.

Check back at this site or call 1-877-477-0960 for additional information and updates.

Your calls will be answered Monday through Friday from 8 a.m. to 4:30 p.m. Central time.

Questions may also be submitted by email to claimsadmin@iowamicrosoftcase.com. Please include name, address, phone number and if available, the number under the barcode on your claim form along with your questions.

Volume Licensing Information

Volume Licensing Programs

You may have acquired licenses for Microsoft software through the Open, Select or Enterprise Agreement volume licensing programs. Some organizations may have received licenses through more than one or all of the three programs during the claim period. To obtain a copy of Microsoft's records of your volume license purchases, scroll down to the license program that applies to you and follow the instructions in that section.

Microsoft Open License Program

Microsoft Open License is a software licensing program designed for entities who purchased as few as five licenses.

To obtain your Open License Purchase information to submit with your Claim Form, go to the eOpen website https://eopen.Microsoft.com and follow the steps below:

  1. Click on "Sign-In .net" button.
  2. Enter your email address and password for your .net Passport account.
  3. Click on "Sign In."
  4. You will be taken to the Microsoft eOpen homepage.

    Note: If you do not have a .net Passport account, you will need to create one before proceeding with these instructions. After you have clicked on "Sign In .net," click "Get one now" and you will be taken to the .net Passport registration page. Complete the registration, and return to the eOpen website to continue.

    Please go to either the First Time User or Existing User sections below.

  5. First Time Users:

    1. If have not done so already, please fill out your profile and follow the steps below to obtain your volume licensing information:
    2. Enter the Authorization Number(s) and License Number(s) provided by the reseller who originally sold you your licenses. You should reference the documentation provided to you when your licenses were originally purchased. If you have difficulty locating your Authorization and/or License Number(s), contact your reseller.
    3. Click "Add to View." This will display your volume information.
    4. Repeat these steps for each additional Authorization/License Number.
    5. Continue with the directions for "Existing Users" below.

    To view your company's license purchase history, follow the steps below:

    1. Select "Agreement Summary" on the left side of the eOpen webpage to view your company's license purchase history and follow the instructions below: On the "Agreement Summary" page, click on the "License Number" for each license with an Order Date from May 18, 1994 through and including June 30, 2006.
    2. If the "Product Description" lists Windows or MS-DOS, Office, Excel or Word click on "Print License" to generate a printer friendly copy of your license information.
    3. Submit the printed license information with your Volume License Claim Form.

    Microsoft Select and Enterprise License Programs

    Select

    Microsoft Select License is a software volume licensing program designed for entities with 250 or more desktops and mixed product and purchasing requirements.

    Microsoft Enterprise Agreement

    Microsoft Enterprise Agreement is a software volume licensing program designed for corporate customers with 250 or more desktops. As an Enterprise Agreement customer, customers license Microsoft software to standardize  their choice of the Microsoft enterprise products (Microsoft Office Professional, Microsoft Windows Professional upgrade, and Core Client Access License) based on a three-year agreement term.

    To obtain your Microsoft Select and Enterprise Agreement license purchase information to submit with your Claim Form, find the scenario below which most accurately represents your current situation, and follow the associated instructions:

    A.  If You ARE the PRIMARY or NOTICES contact and HAVE ACCESS to your Volume Licensing Information using the MVLS website:

    1. Log onto the MVLS website (https://licensing.microsoft.com).
    2. Click on "Sign-In .net" button.
    3. Enter your email address and password for your .net Passport account.
    4. Click on "Sign In." You will be taken to the MVLS homepage.

      Note: If you do not have a .net Passport account, you will need to create one before proceeding with these instructions. After you have clicked on "Sign In .net," click "Get one now" and you will be taken to the .net Passport registration page. Complete the registration, and return to https://licensing.microsoft.com to continue.

    5. Click on "Agreement Summary" to view your company's license purchase history.
    6. Select "All" on the "Agreement Status" dropdown and click "OK."
    7. On the "Agreement Summary" page, click on the "License Summary" for each Enrollment with a "Start Date" from May 18, 1994 through and including June 30, 2006.
    8. If the "Product Description" lists Windows or MS-DOS, Office, Excel or Word, click on the product to display your license information.
    9. Click on "Print" to print this page and submit it with your Volume License Claim Form.

      Note: None of the products under "Servers" should be included in your Claim Form (Servers are excluded from the Settlement).

    B. If You ARE a PRIMARY or NOTICES contact and DO NOT HAVE ACCESS to your Volume Licensing Information using the MVLS Website:

    To view your agreements on the MVLS website, you will need your Registration ID. This Registration ID was sent to you in an invitation email when you were first listed as the Primary or Notices Contact.

    If you do not have this invitation or it has expired, you may request it again by contacting the Settlement Administrator at 1-877-477-0960 and press 9, or contacting the MVLS support center via email at mvlshelpa@msdirectservices.com or by phone at 1-866-230-0560. You can also connect to the MVLS support center by clicking on the "Support" link in the lower left hand corner of the MVLS site.

    Once you receive your registration ID, you can gain access to the MVLS website and find your posted agreements by following the steps below:

    1. Log onto the MVLS website at (https://licensing.microsoft.com).
    2. Click on "Sign-In .net" button.
    3. Enter your email address and password for your .net Passport account.
    4. Click on "Sign In." You will be taken to the MVLS homepage.

      Note: If you do not have a .net Passport account, you will need to create one before proceeding with these instructions. After you have clicked on "Sign In .net," click "Get one now" and you will be taken to the .net Passport registration page. Complete the registration, and return to https://licensing.microsoft.com to continue.

    5. Click on the link provided in the invitation email or go to: https://licensing.microsoft.com/eLicense/L1033/acceptagreement.asp.
    6. On this page, you can enter the Registration ID number provided in the email invitation you received.
    7. Read the Terms and Conditions listed and click on "I Accept."
    8. Once completed you will go directly onto the Summary Agreement page on MVLS.
    9. Follow the instruction in Section A, steps 6 through 9 above.

    C.  If You are NOT the PRIMARY or NOTICES contact and DO NOT HAVE ACCESS to your Volume Licensing Information using the MVLS Website:

    To gain access to your volume information, you will need to do one of the following:

    1. If you know who the original Primary or Notices contact is, contact them and determine if they have access to MVLS. If they have access, they will be able to grant you access by "inviting" you to the account. Ask them to add you to the account by following the steps listed in Section D below.

      If the original Primary or Notices contact does not have access, they will need to follow the instructions at the beginning of Section B to obtain access. They can also follow Step 20 below to become the primary or notices contact by contacting their reseller.

    2. If you do not know who the original Primary or Notices contact is, contact your Microsoft product reseller and follow the steps below: 

      1. Instruct the reseller to change the license contact information.
      2. Once the change has been processed, a new invitation email will be generated and sent to you and you will become the Primary or Notices contact.
      3. Follow the instructions listed in Section A above to obtain your volume licensing information.

        Note: For security reasons, if the MVLS account is not activated, using the Registration ID provided, within 90 days from the date the invitation email is received, it will automatically expire and become invalid. Should you need to request a new Registration ID, contact the MVLS support center at mvlshelpa@msdirectservices.com.

    D. If You are the PRIMARY or NOTICES contact and would like to GRANT YOUR ACCESS TO ANOTHER PERSON:

    Follow the steps below to log onto the MVLS website and use your administrative rights to grant access to another person.

    1. Log onto the MVLS website at (https://licensing.microsoft.com).
    2. Click on "Sign-In .net" button.
    3. Enter your email address and password for your .net Passport account.
    4. Click on "Sign In." You will be taken to the MVLS homepage.

      Note: If you do not have a .net Passport account, you will need to create one before proceeding with these instructions. After you have clicked on "Sign In .net," click "Get one now" and you will be taken to the .net Passport registration page. Complete the registration, and return to https://licensing.microsoft.com to continue.

    5. In the Left Navigation bar, click on the "Edit User/Administrator List."
    6. Click "Add New User."
    7. Enter the new user information, listed on the page.
    8. The new user will receive a Registration ID via an invitation email.
    9. Go to Section B above to learn about how to use your Registration ID.